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Our Ethos: Once products have been chosen and Ordered from the website or by telephone, we offer a number of postage choices to make sure the goods arrive in the best and quickest way for you. We keep as much equipment as we can in stock although to help minimize overheads that lead to price increases we do operate a just in time service for selected products so that orders can be dispatched with a minimum of delay. Each order dispatched is then updated by e-mail (where correct e-mail addresses are supplied only) with the method, tracking number (where applicable) and date of dispatch, to ensure that customers have all the information they need about the parcel they are expecting, at their fingertips. Once received, we hope that every customer is extremely satisfied with their purchase. However, if they have received any item which they are not completely satisfied with, the item(s) can be returned for a full refund within 28 days so long as they have not been used at all (trying items on is fine). As well as selling Scuba and Snorkelling equipment online, we also have 4 other online shops; Simply Swim, Simply Swim and Simply Hike which speak for themselves and Simply Piste where you can buy ski equipment. Each of these other sites works in exactly the same way as Simply Scuba and Simply Snorkel, and you can shop freely from one to the other using your normal account details and the same basket for your entire shop should you wish to do so. Our business ethic has always been to provide our customers with a fast, efficient and enjoyable way to browse and buy Scuba and Snorkelling equipment. We hope that by adding these new departments, we will be giving you more products to browse through, more choice and more information on exciting products than ever before. |
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